The Village of Briarcliff Manor does not issue refunds unless a program has been canceled by the Recreation Department, due to insufficient enrollment, weather, etc. Registrants assume full responsibility for any changes in their personal life which may affect their ability to participate.
In rare cases, a participant may encounter an unforeseeable, and unavoidable situation that they feel may warrant a refund of fees paid. These situations will be reviewed by the Superintendent or their designee, who will then make a refund determination. A processing fee of $25 will be retained by the Village in all cases where refunds, or partial refunds, are granted.
Please note: If you paid by credit card, the 3% processing fee (or the $2 minimum service fee) is non-refundable.
This fee covers the convenience of online registration and cannot be returned.
To provide a clear refund guideline and procedures for issuing refunds, please click on the refund policy link below or click here.
To fill our a refund request for a program, permit or camp you signed up for please click on the refund request form below or click here.
A separate refund policy applies to camps.